If you have a VISA debit or credit card with Idadiv, you may be getting a letter from us in regards to the Heartland Payment Systems security breach of 2008.
First, some background: Heartland Payment Systems, a company that helps businesses process debit and credit card transactions, was hit by malicious hackers. The hack put millions of VISA and Mastercard customers at risk in what may be the biggest data breach ever, even larger than the TJ Maxx breach a few years ago.
Heartland has taken responsibility for the breach, and offers tips to consumers who may be affected. Robert Carr, Heatland’s chairman/CEO, puts it this way:
“As a cardholder, you will not be held financially responsible for any unauthorized transactions that are timely reported to your card issuer. You should regularly monitor your card and bank statements and report all suspicious activity to your card issuer (in the case of Visa and MasterCard cardholders that would be the bank that issued the card, not the card brand).”
Heartland says they’ve closed the security hole, but they still haven’t reported how many people may be affected.
Here at Idadiv, we have received lists of compromised card numbers. We are working diligently to reorder cards for all members whose cards were affected.
If you have a debit card with Idadiv and your card number was part of the breach, we have ordered you a new card and sent you a letter telling you when we will block your current card. This means you can continue to use your card as normal, but will need to activate your new card as soon as you get it and discontinue using your old one.
If you have a compromised Idadiv credit card, we will try to contact you, your card will be blocked and a new number issued. You will not be able to use your current card.
Just a tip: sign up for home banking to keep a close eye on your accounts. If you do spot something suspicious, please contact us immediately. Remember, if you have any other VISA or Mastercards other than through Idadiv; keep a close eye on those, too.